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New reviews about business services in Pepperell, Massachusetts

  • ☆ ☆ ☆ ☆
    I was a loyal customer to LF Robbins for 3 years. I left very angry and dissatisfied. When I moved, 2 Decembers ago, I called several times to get them to change my address. They would tell me "It should be changed now" and then it still wouldnt be changed. I called my agent, several times, I called Hanover several times. I thought I was done paying my policy for the year, and I received absolutely NOTHING in the mail from hanover/lfrobbins... and I assumed this was because I was done paying for a few months. Apprently not. I owed $37.50 and somehow NONE of their letters got to me, even though they had been getting to me previously. They never once attempted to call me, even though they have my number. I didnt know of anything till yesterday when I was informed through a letter in the mail that my license was being canceled because I didn't have insurance. I called LF Robbins and they told me my policy was canceled for non payment on jan 16th. I informed them I received NOTHING in the mail and told them the address should have been changed 20 times by now, they didn't seem to care. They didn't care that I was taking my business elsewhere, either. They don't give a crap about you. Definitely go elsewhere, if they can't even correctly change someones address, there is definitely a issue within the company. Pathetic. I'm now dealing with all kinds of issues because of this and them. RUN!
    By Krystal Zeogas, October 17, 2017
  • Blood team was great and really walked us through our first home buying experience. Missy was the best and if we ever buy or sell our home we will deff use them again.
    By Jennifer Powell, May 28, 2017
  • ☆ ☆ ☆ ☆
    I called to get a copy of the master insurance policy for my condo association. They promised to email it to me and week later when I called to find out when it was coming they informed that they had no intention of sending it. They needed to know WHY I wanted it. When I told them why (not that I needed a reason) they lied to me and told me they didn't know who underwrote it or who the agent was. It was breathtaking! I finally got them to admit they cut the check to the agent every year so how could they not know who the agent was. Finally, after agreeing to pay $35 for it, they relented. Deceitful and incompetent.
    By gsilves, May 27, 2017
  • I came down this way 12 years ago looking for N.H looking to move there. Needless to say i got lost. Ended up at Nissitissit Group. Turned out to be Blessing. Got a place ASAP. I never had a problem with any of them in all the years i have rented from her. The owner helped me immensely. In fact i rented two places from Nissitissit group. Looking to go back to her soon for a smaller place. Daughter and grandson are moving out :} :} :} at the end of November 2015. No more five bedroom :} "Two" Thank God :} :} :]
    By Ronaele Nesbit, April 20, 2017

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